Last updated: 12 November 2026.
Who this acceptable use policy applies to#
This policy applies to everyone who holds a StackRegent license or trial, uses the store and client area at panel.stackregent.com, or uses stackregent.com and its subdomains, including the community forum and the ideas board. It forms part of the terms of service.
StackRegent runs on your server and hosts your customers' websites and mail. You are responsible for setting and enforcing your own acceptable use rules for your customers. We do not monitor what is hosted on your servers, but you may not knowingly use StackRegent to do what this policy forbids.
You may not use StackRegent or our services to#
- break the law where you, your servers or your customers are, including laws on data protection, consumer protection, intellectual property, sanctions and export control;
- host, distribute or promote content that sexually exploits children, incites violence, or is otherwise illegal where it is hosted;
- send spam, or run phishing, fraud, scam or malware distribution operations;
- run botnets, command-and-control servers or other infrastructure used to attack others;
- attack, scan, probe or overload other people's systems without their permission;
- infringe the copyright, trademarks or other rights of others.
Our license server and services#
You may not:
- attack, probe, scrape or overload the license server, update delivery, the store and client area, our websites or the status page, except for security research reported to us under the rules on our security page;
- remove or bypass the license check, the grace period, restricted mode or update signature verification, or share license keys;
- try to obtain license keys, releases or accounts that are not yours;
- open trials repeatedly to avoid paying for a license.
The community forum and ideas board#
Posts in the forum and on the ideas board must be relevant, honest and respectful. Do not post:
- abuse, harassment, threats or discrimination;
- spam, off-topic advertising or affiliate links;
- other people's personal information, or passwords and license keys, including your own;
- details of unfixed security vulnerabilities, which must be reported privately;
- content that infringes the rights of others or is misleading.
What happens if this policy is broken#
Depending on how serious the breach is, we may remove content, suspend community access, suspend or end a license, or refuse future orders. Where reasonable, we give notice first and a chance to put things right. Suspending a license puts the panel into restricted mode; hosted websites keep running so that your customers are not affected by a decision about you, unless the law requires otherwise. We may report illegal activity to the authorities.
Reporting abuse#
To report a breach of this policy, write to info@stackregent.com with as much detail as you can. To report a security vulnerability, use the security form. If you want to report abuse coming from a website hosted on a StackRegent server, contact the hosting provider responsible for that server; we do not host or control those websites.